madhumatka
madhumatka
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This app is available for your device
madhumatka
This app is available for your device
Contact
+91 5787923444
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the madhumatka?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely authenticate your account. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To send an OTP, first ensure you have a strong internet connection. Wait for the signal to stabilize and then click on send OTP, allowing the process to complete. If you don't receive the OTP, you can seek assistance through the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and access the newly updated app. Once updated, you can start playing without any further problems.
Q1: What is the minimum withdrawal amount in the madhumatka?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities and do not include bonus amounts. This means users can only withdraw their real earnings from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhaar card, UPI information, and bank account details. This will ensure a smooth and secure process. Having all necessary information saved in the app is mandatory for further steps.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are fast and stable, allowing for a processing time of 30 minutes to 3 hours. However, occasional delays in payment processing may cause users to wait up to 24 hours. This delay can impact the overall efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and view your transaction history. If the request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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